The Fraser Northwest Division of Family Practice has launched a series of patient surveys to better understand experiences and challenges faced by the residents in the region it serves.
This includes the Tri-Cities — Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra — and New Westminster.
According to a release, eight surveys, covering a wide range of healthcare concerns, are looking to gain valuable insights from the communities and improve healthcare services in the region.
Patient surveys include:
- Dizziness or Vertigo Survey — seeks to understand the experiences of people dealing with dizziness or vertigo-related symptoms and conditions; and how patients access and navigate the healthcare system in the region.
- Adult Mental Health Survey — patients are encouraged to share their experiences with accessing mental health services and supports.
- Maternity Postpartum Survey — new parents are invited to provide insights into their postpartum care experiences; to help improve the accessibility of services including support after labour and delivery.
- Blood Clot in Veins Survey — those who have experienced blood clots in their veins (Deep Vein Thrombosis (DVT) are encouraged to provide feedback on their experience; the survey focuses on experiences and challenges related to DVT care in the emergency department.
- Dermatology Survey — patients with dermatology needs who have struggled to gain timely access to care and continuity of care are encouraged to take this survey.
- Older Adult Survey — this is for the older adults with complex health issues, who face many challenges; the survey aims to enhance patient and family-centred care by addressing issues related to communication, access to services, and more.
- ER Follow-Up Survey — all patients who have visited the Tri-Cities and New Westminster ERs are asked to share their experiences and help improve transitions in care between hospitals and primary care providers.
- Alcohol Use Survey — everyone who drinks alcohol or are impacted by the overconsumption of alcohol are invited to share their experiences and help healthcare providers better understand how to improve access to care for individuals seeking help for alcohol use.
Participants' responses will remain anonymous, the Fraser Northwest Division of Family Practice explained, noting consent is required in the patient surveys.
For more information, you can visit the health organization's website.
