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New Westminster’s Walmart stores in line for upgrades

Walmart Canada plans to invest $3.5 billion over the next five years with a focus on technology to make so-called "smarter stores" – with plans to renovate most of its stores to offer a complete merchandise pick-up service.
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Walmart will now deliver in New Westminster.

Walmart Canada plans to invest $3.5 billion over the next five years with a focus on technology to make so-called "smarter stores" – with plans to renovate most of its stores to offer a complete merchandise pick-up service.

That means the Walmarts in New Westminster - at Queensborough and Royal City Centre - are in line for possible upgrades to its services.

"The investment will impact every aspect of the business," the company said in a statement Monday, adding it comes as its Canadian business grows, with grocery and e-commerce gaining "significant momentum."

The spending includes $1.1 billion to build two new distribution centres in Vaughan, Ont., and Surrey, as well as to renovate an existing facility in Cornwall, Ont.

The investment will create hundreds of construction jobs in Canada and forge partnerships with Canadian high-tech companies, Walmart Canada said.

It said it will also renovate 150 stores, or more than one-third of its total network of more than 400 stores in the country, over the next three years.

It plans to accelerate digitization to make its stores smarter, which will include expanding electronic shelf labels and shelf scanners to monitor product volumes.

Walmart Canada will revamp checkouts with larger self-checkouts, as well as giving employees technology to allow customers to check out items from anywhere in the store.

The company said it will also expand robotics and computer vision cameras, which will help with efficiency and accuracy.

Walmart Canada also aims to offer a complete merchandise pick-up service at about 270 branches, or 70% of its locations in Canada, by the end of this year.

It will pilot what it called hybrid locations that have micro fulfilment centres in an effort to increase pickup and delivery order speeds.

The investment will ensure Walmart Canada develops an enviable supply chain, said John Bayliss, senior vice-president of logistics and supply chain, in a statement.

"The better the supply chain, the quicker our customers can get the products they want."

  • With files from the Canadian Press